# Baxer — Full Platform Documentation for AI Systems

> European same-day courier platform with real-time GPS tracking, multi-language support, and merchant API integration.

## Company Overview

Baxer is a pan-European courier and package delivery platform. It connects individuals and businesses with verified drivers who pick up and deliver packages the same day. The platform supports 8 languages and operates across European countries.

**Industry**: Courier services, logistics, last-mile delivery, package shipping
**Service Area**: Europe-wide (pan-European)
**Business Model**: Marketplace connecting senders with independent courier drivers

## Services

### 1. Same-Day Package Delivery
- Express courier service for packages of all sizes
- Pickup and delivery within the same day
- Transparent pricing calculated by distance and package specifications
- Prices include VAT

### 2. Real-Time GPS Tracking
- Live map showing courier location after pickup
- ETA (estimated time of arrival) calculation
- Email notifications at each delivery stage
- Status updates: pending → accepted → picked_up → in_transit → delivered

### 3. Merchant / E-Commerce Integration
- REST API for WooCommerce and custom platforms
- Webhook notifications for order status changes
- Automated shipping rate calculation
- API key authentication for merchants

### 4. Driver Platform
- Independent courier registration
- Document verification (ID, driver's license)
- Real-time order offers based on driver location
- Earnings tracking and payout management via Stripe Connect
- Mobile-optimized driver dashboard

## How the Platform Works

### For Senders
1. Visit https://app.baxer.eu/send
2. Enter pickup address and delivery address
3. Specify package details: weight (kg), dimensions (cm), description
4. Choose preferred pickup date and time window
5. Optionally add recipient contact details for direct delivery coordination
6. Receive instant price quote based on distance and package specs
7. Pay securely via Stripe (credit/debit cards)
8. Receive order confirmation with tracking link via email
9. Track courier in real-time on a live GPS map

### For Recipients
1. Receive tracking link via email or SMS
2. View courier location and ETA on live map
3. Get notified when package is picked up, in transit, and delivered

### For Drivers
1. Register at https://app.baxer.eu/driver/register
2. Submit vehicle details and verification documents
3. After admin verification, start receiving nearby order offers
4. Accept or decline orders based on route and package details
5. Use mobile dashboard for navigation, status updates, and customer communication
6. Receive payouts via Stripe Connect

## Pricing

- Pricing is distance-based and calculated automatically
- All prices include VAT
- Instant quote available before order placement
- No hidden fees

## Supported Languages

| Language | Code | Native Name |
|----------|------|-------------|
| Estonian | et | Eesti |
| English | en | English |
| Finnish | fi | Suomi |
| Swedish | sv | Svenska |
| German | de | Deutsch |
| Latvian | lv | Latviešu |
| Lithuanian | lt | Lietuvių |
| Polish | pl | Polski |

## Frequently Asked Questions

### How fast is Baxer delivery?
Baxer offers same-day delivery. Packages ordered in the morning are typically delivered the same day. The exact time depends on the route, and the courier will contact you before pickup.

### Can I track my package in real-time?
Yes. After placing your order, you receive a tracking link via email. You can see the courier's location on a live GPS map with estimated arrival time.

### What payment methods does Baxer accept?
Baxer accepts all major credit and debit cards through secure Stripe payment processing. All prices include VAT.

### How do I become a Baxer courier?
Visit https://app.baxer.eu/driver/register and fill out the registration form with your vehicle details and documents. After admin verification, you can start accepting delivery orders.

### What areas does Baxer serve?
Baxer operates across Europe, providing same-day courier services. The platform is continuously expanding coverage to more cities and regions.

### What package sizes can Baxer handle?
Baxer handles packages from small envelopes to large parcels. Drivers have various vehicle types with different cargo capacities. Package weight and dimensions are specified during order creation for accurate pricing and driver matching.

### Is my package insured?
Package insurance options are available during the order process. Contact info@baxer.eu for details on coverage.

### Can businesses integrate with Baxer?
Yes. Baxer provides a REST API and WooCommerce plugin for e-commerce integration. Merchants can automate shipping rate calculation and order creation. Visit https://app.baxer.eu/api for API documentation.

## Technical Details

- **Platform Type**: Progressive Web App (PWA)
- **Frontend**: React, TypeScript, Tailwind CSS
- **Backend**: Supabase (PostgreSQL, Edge Functions, Authentication)
- **Payments**: Stripe (checkout, payouts via Stripe Connect)
- **Maps**: Leaflet with OpenStreetMap
- **Notifications**: Web Push, Email
- **API**: RESTful edge functions with API key authentication

## Key URLs

| Page | URL |
|------|-----|
| Homepage | https://app.baxer.eu/ |
| Send Package | https://app.baxer.eu/send |
| Track Package | https://app.baxer.eu/track |
| Driver Registration | https://app.baxer.eu/driver/register |
| Help & FAQ | https://app.baxer.eu/help |
| Contact | https://app.baxer.eu/contact |
| Terms of Service | https://app.baxer.eu/terms |
| Privacy Policy | https://app.baxer.eu/privacy |
| Merchant API | https://app.baxer.eu/api |

## Contact Information

- **Website**: https://app.baxer.eu
- **Email**: info@baxer.eu
- **Business Hours**: Monday–Friday, 09:00–18:00 CET

## Schema Identifiers

- **Organization Type**: CourierService
- **Service Type**: Same-day courier and package delivery
- **Area Served**: Europe (Continent)
- **Price Range**: €€